Description

Strategies to Build Trust, Reduce Errors, and Drive Sales. 

Clear, proactive communication is one of the fastest ways for LBM salespeople to strengthen customer relationships, reduce mistakes, and close more business. In this session, we’ll cover simple, real-world strategies your team can implement to improve communication with customers, as well as fellow employees. Which will help build long-term loyalty.

Presenter: Mike McDole

Mike McDole, with 40+ years in the pro-dealer industry, founded Firing-Line LBM Advisors after two decades at National Lumber Co., where he helped grow the business from $94M to $470M. He now consults nationwide on sales management, profitability, and efficiency, while also writing, speaking, and contributing to industry events.